Shouts appear to scream for ALL CAPS, but resist this format overkill. Dialogue presented in capital letters is not only rude, it's downright annoying.

When your characters feel the urge to raise their voices, shut off the Caps Lock and let that simple exclamation point do its job. 

EXAMPLE:
"JOE!" she shouted, easing up the stairs. "JOE, ANSWER ME RIGHT NOW OR I'M GOING HOME!"

CLEANED UP:
"Joe!" She eased up the stairs. "Joe, answer me right now or I'm going home!" 

The first chapter is the beginning of the story, but it doesn't necessarily have to begin at the beginning. Its purpose is to grab the attention of the readers. By the time they reach the end of it, they should be tripping over their fingers to get to the second one. Have you begun in the right place? 

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No live organism can continue for long to exist sanely under conditions of absolute reality; even larks and katydids are supposed, by some, to dream. 

Hill House, not sane, stood by itself against its hills, holding darkness within; it had stood so for eighty years and might stand for eighty more. Within, walls continued upright, bricks met neatly, floors were firm, and doors were sensibly shut; silence lay steadily against the wood and stone of Hill House, and whatever walked there, walked alone.